Travellers Contact Point

First Aid Pre-Course Information

 

                                                          

 

Time to Arrive:
  • You must arrive 15 minutes before the scheduled start time for registration and ID check.
  • All courses close for entry 10 minutes after the scheduled start time. If you are more than 10 minutes late you will not be admitted and a rescheduling fee of 50% of the course fee applies to book another course.
  • Breaks provided.
What To Bring:
  • Photo ID (i.e: Passport, Drivers Licence or RTA Photo Card) are required for entry.
  • Pen
  • First Aid Manual & fully completed Workbook (for full course)
  • Current First Aid Certificate (for re-certification)
What To Wear:
  • Comfortable clothing. (You will be kneeling and lying on the floor).
  • DO NOT wear any lipstick.
English Language:
  • Participants undertaking any course with Training Course Professionals need to have a clear understanding of both written and spoken English. To assist, interpreters are permitted during the course at the students own cost, however, they are not to assist during any assessment. The assessment must be completed in English.
Booking Conditions:
  • If you fail to attend or cancel within 24 hours of the course booked, the course fee is non-refundable. (A Doctors medical certificate is the only exception and rebooking is permitted after 2 weeks from the original course date.)
  • Rescheduling on the day of the course or within 24 hours entails a 50% surcharge of the course fee.
  • If you are more than 10 minutes late, do not have the correct ID, or do not wear the correct clothing as required, you will not be admitted. A rescheduling fee of 50% of the course fee applies.
  • A minimum of 24 Hours notice is required to reschedule a course. A $10 rescheduling fee applies per course.
  • A minimum of 24 Hours notice is required to cancel a course.
  • A $20 cancellation fee applies per course.
General Refund Policy:
  • No postage fees will be refunded.
  • If a class is cancelled by TCP at ANY time, participants have the option of rescheduling to the next available date or to receive a full refund of the course fees paid. NO further monies will be paid for ANY other expenses the participant has or may incur.
  • If you withdraw from your First Aid course, you will not be refunded until TCP receives back both the Manual and Workbook in its original condition. If you keep your books or they are no longer in their original condition, the cost of these books will be deducted from your refund fee.
  • If a refund is approved, it will be returned by the same means in which it was paid.
  • If the course payment was made by a third party, the third party will be refunded.
  • Refunds must be applied for in writing by completing a Refund of Course Fees Application Form.

 

Sydney City

Training Course Professionals
7th Floor, Dymocks Building
428 George Street
Sydney NSW 2000
Tel: (02) 9232 1010
Located in the building above
Dymocks book shop next door to Myer

 

 

Parramatta

Training Course Professionals
57 - 59 High Street
Harris Park NSW 2150
Tel: (02) 9687 7203
Located 1 block east of
Church Street (Auto Alley) 

 

 

 

 

Brookvale

Training Course Professionals
1st Floor, 682 Pittwater Road
Brookvale NSW 2100
Tel: (02) 9905 5900
Located opposite
Brookvale Hotel