Conflict Resolution

Online Course


Conflict Resolution course online is $49. Average completion time is 40 minutes.
Don’t wait to book the Conflict Resolution course online, call now on 02 9232 1010 or contact our team.

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conflict resolution course online

Course Details

Sometimes, conflict can arise, whether it is in a professional or personal capacity.

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations.

Our ‘Conflict Resolution’ course has been designed to help you understand how to manage and resolve conflict in situations that may arise within the workplace, in a way that is productive. If you want to have a more comprehensive understanding of what causes conflict, the stages and the behaviour that surround conflict and techniques that will help you move forward from those situations in the most positive way, this course is for you!

During this Conflict Resolution course, employees will learn about:

  1. What can drive conflict and possible reasons that these situations can escalate.
  2. How to use practical techniques to manage and resolve conflict.
  3. How to recognize conflict.

Average completion time for this online course is 40 minutes.

If organising a group booking or onsite training contact us for further information.


Key Facts

  • 100% Online Course - Complete your course quickly and easily online, no need to visit a classroom.
  • Same Day Certificate - Upon completion your certificate will be sent to you.
  • Learn at your own pace - We keep a record of how far you've progressed with your course, so you can complete it whenever you prefer.

Who is this Course for?

This Conflict Resolution course is suitable for any employee working in a managerial or supervisory role in an Australian organisation.


Online FAQs

How do I get my Certificate?

Once you've successfully completed your course you'll need to fill out some information which is required by the Australian Government. We simply need a few bits of information about you and your USI number (more information here). Once we've got this information we will email your certificate to you.

What do I need to start learning?

Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.


General FAQs

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Can you get me a job?

Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.

What if I have trouble with written/spoken english for a Course?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What payment methods do you accept?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.


Course Enrolment

Conflict Resolution Online Course Description Conflict Resolution Online Course Description (302 KB)

Student Handbook Student Handbook (593 KB)

The cost for this Conflict Resolution course is $49.

If organising a group booking or onsite training contact us for further information.

Enrol Now

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