Course FAQs

Learn more about Online Courses and Short Courses with TCP Training.

General

In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.

For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.

When is my booking confirmed?

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.

What are your payment methods?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

I want to book in multiple staff and/or want a company invoice?

We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.

Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.

What if I have trouble with written/spoken english?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

ARCG

What is the difference between the RCG and ARCG?

ARCG stands for Advanced RCG and is really just a step above the standard RCG. You learn more methods to assist problem customers and how to deal with some heavy topic such as suicide. The in depth knowledge and skills the course contains is aimed at supervisors and managers or just general senior gambling staff.

What date do staff need to be compliant by?

Requirement	Key Dates
Hotels and clubs must nominate RGOs. RGOs and staff member/s who are responsible for the management of gaming machine operations are required to complete an Advanced RCG course. Staff required to complete the Advanced RCG course - • RGOs • Staff member/s who are responsible for the management of gaming machine operations (if they are separate to and not undertaking RGO duties)	By 30 June 2024
Hotels and clubs with 21 or more GMEs are required to have RGO/s on duty when gaming machines are operating. All hotels and clubs with gaming machines are required to have a gambling incident register and Gaming Plan of Management (GPOM), including hotels and clubs with fewer than 21 GMEs.	From 1 July 2024
Hotel licensees, club secretaries and approved managers are required to complete an Advanced RCG course - • Hotel licensees • Club secretaries • Approved managers	By 30 September 2024
Directors are rquired to complete a standard RCG course - • Club directors, if they have not completed ClubsNSW Responsible Gambling Board Oversight training • Directors of a corporation that owns one or more hotels, where they have an operational role in the hotel business	By 31 December 2024
Directors are required to complete an Advanced RCG course - • Club directors, if they have not completed ClubsNSW Responsible Gambling Board Oversight training • Directors of a corporation that owns one or more hotels, where they have an operational role in the hotel business	By 30 June 2024

How long does it take to get my certificate?

You will receive a Certificate of Completion within 24 hours of the training (may take longer on weekends).

Do other states recognise NSW ARCG?

No, this course is not accredited so it is not a nationally recognised unit. This is a course from Liquor and Gaming NSW which is only appliable to NSW.

Barista

Is this course accredited?: This course is non-accredited and rather a skills course.
Will I get to use the machines?: Yes! We strongly believe practical learning is the best learning. You will be making coffees on the machines after a brief theory introduction.
Will we learn Latte Art?: You will learn a bit of Latte Art, but it is not a huge focus. Ask the trainer at the start of the course if that interests you.

Childcare First Aid, CPR & First Aid

What’s the difference between Apply and Senior First Aid?

Previously, the Senior First Aid course was approved by SafeWork NSW for delivery. Now, first aid approval is only issued to Registered Training Organisations (RTO) by each state’s registering body. The most current version of the course is titled Provide First Aid HLTAID003.

What if I do not have access to a computer?

Unfortunately, you do have to complete a few hours of online study to receive your certificate so this should be considered before booking the course. As the online section is accessed through our online portal so you can complete it on your;

friend’s computer,
library computer,
work computer and
partially on your phone - certain questions require computer access

Why renew my Certificate every three years?

It is a requirement in most states and territories that a workplace first aider must renew their first aid certificate at least every three years to ensure that first aid skills are current.

Do I have to do a Resuscitation Course every year?

You are not legally required to complete a resuscitation course each year. It is recommended, however, by the Australian Resuscitation Council. By taking a course every year, you will be able to demonstrate your resuscitation skills on a regular basis. Depending on which industry you work in, you may be required to take an annual CPR refresher course in order to comply with industry regulations or licensing requirements. TCP recommends that you do a refresher course every year so that you can keep up with any new techniques that are introduced and to ensure that you can effectively perform resuscitation.

Do I need to redo the full course if my Certificate is a few years old?

Yes, first aid knowledge and skills are frequently changed so you need to complete a new course to ensure you are up to date with any changes.

What if I didn’t finish the online section before training?

If you completed the practical section less than three (3) months ago, you can simply log back onto your account by clicking “Course Login” at the top right hand corner of our website. If you forgot your login details, you can reset them or contact our Customer Service team for assistance.

Otherwise, if it has been longer than three (3) months, the course is no longer valid and you cannot receive your certification.

Curso White Card NSW

E se meu cartão for perdido, danificado ou destruído?: Você pode preencher um formulário de solicitação (Substituição do Cartão de Indução para Construção da SafeWork NSW, número do formulário ACC06) e enviá-lo para a SafeWork NSW com a taxa associada de $30, juntamente com a comprovação dos detalhes do treinamento, identificação e uma declaração estatutária assinada. Mais informações podem ser encontradas no site da SafeWork NSW ou pelo telefone 131 050.
Este é um "Green Card" ou "White Card"?: Anteriormente, os participantes que concluíam o curso de Indução WHS recebiam um “green card”. Com as mudanças na legislação, os participantes agora recebem um “white card”.
Posso usar esta qualificação em toda a Austrália?: A partir de 1º de setembro de 2012, o Curso White Card NSW General Induction Card é reconhecido nacionalmente.
Qual é a validade do White Card?: Este cartão não expira; no entanto, se você não trabalhou na construção civil por 2 anos ou mais, o SafeWork NSW recomenda participar de um curso para atualizar suas habilidades e conhecimentos.
Preciso trazer EPI?: Não, você não precisa trazer nenhum EPI, apenas você mesmo e seu documento de identidade. Se você estiver procurando por algum EPI, temos botas com biqueira de aço em quantidade muito limitada que podem ser adquiridas em nossa unidade no centro de Sydney.
Você está registrado no CRICOS?: Não estamos registrados no CRICOS; no entanto, o Curso White Card NSW está isento de registro no CRICOS, o que permite que portadores de visto de estudante participem deste treinamento.

Express Childcare First Aid & First Aid

What’s the difference between First Aid and Express First Aid?

Express First Aid is an assessment-only course with no training provided by the teacher so is faster to complete. This is only suitable for individuals with First Aid experience.

Do I still get a full qualification?

Yes, you do! You are completing the nationally recognised, otherwise known as accredited course, just without the training before the assessment.

What if I’m unsure which course is best for me?

If you are unsure which First Aid course to complete, we would recommend the full First Aid training and assessment, as it give you the best chance to pass if you are not experienced in First Aid.

What is the difference between Apply First Aid and Senior First Aid?

What if I do not have access to a computer?

friend’s computer,

library computer,

work computer and

partially on your phone - certain questions require computer access

Express CPR

What’s the difference between CPR and Express CPR?

Express CPR is an assessment-only course with no training provided by the teacher so is faster to complete. This is only suitable for individuals with CPR experience.

Do I still get a full qualification?

Yes, you do! You are completing the nationally recognised, otherwise known as accredited course, just without the training before the assessment.

Do I have to do a Resuscitation Course every year?

What if I’m unsure which course is best for me?

If you are unsure which CPR course to complete, we would recommend the full CPR training and assessment, as it give you the best chance to pass if you are not experienced in CPR.

What if I do not have access to a computer?

friend’s computer,
library computer,
work computer and
partially on your phone - certain questions require computer access

Food Safety Supervisor

Do you offer the refresher course?: This is counted as a refresher course! You simply complete the course again, however you will be able to complete it quicker as you already have experience.
Do I also need to complete the Food Hygiene Qualification?: No! the Food Safety Supervisor course includes the Food Hygiene qualification and makes you more employable!
Will I need to complete practical training after the course?: No, all the training is done in our venues so that you can receive your certification the day of the training.
Will there be Food Safety Supervisors there?: All of our trainers are current and up to date with their own Food Safety Supervisor Certifications.
When do I get my certificate?: You will get your NSW Food Authority Food Safety Supervisor certificate issued the same day as a hard copy. You will receive your Statement of Attainment via email the same day as well.
When does my certificate expire?: Every five years you will have to complete the course again to refresh your qualification and stay relevant.

Licensee

What is the difference between the RSA and Licensee?

Licensee is classed as an Advanced RSA course and is a step above the standard RSA. You learn more methods to assist problem customers and how to deal with some heavy topic such as alcohol abuse and misuse. The indepth knowledge and skills the course contains is aimed at supervisors and managers and senior licensed venue staff.

How long does it take to get my certificate?

You will receive a Certificate of Completion within 24 hours and then on your digial competency card the ARCG will automatically be added.

To add to your physical card, there would additional fees at Liquor and Gaming. For more information visit competency card self portal.

Considerations for interstate RSA holders

Students must confirm their prior interstate RSA training or certification before enrolment.

If they seek to obtain a NSW competency card with an RSA endorsement, they will need to complete the online NSW RSA Bridging course offered by Liquor and Gaming NSW.

Do other states recognise NSW Licensee?

No, this course is not accredited so it is not a nationally recognised unit. This is a course from Liquor and Gaming NSW which is only appliable to NSW.

What if I've held the licensee endorsement before but it's expired?

From 1 July 2024, former licensees with a licensee endorsement expiry date within the last 3 years will now be able to renew their Responsible Service of Alcohol (RSA) and Licensee Training (LT) endorsement by completing Licensee Training only.

Once a former licensee completes a Licensee Training course, they will be required to attend a ServiceNSW centre in person to complete a new POI, where their RSA endorsement will also be renewed.

Please send us an email with your expired competency card if you are unsure.

See Liquor and Gaming's website for more details here.

Licensee Online (Virtual)

Computer Software Requirements

We do not recommend completing this course on phone as you will need your webcam on and a keyboard for ease of use.

If you are not proficient on a computer or do not have internet access you will be required to complete face-to-face training.

System Requirements and Minimum Specification

Operating System: Windows 8/9/10 or MacOS 10.12 Sierra 2016 or later
Processor: 1.86GHz minimum
Memory: 256MB minimum, 512MB recommended
Browsers: Windows: Chrome 40 or later, IE9 or later, Firefox 40 or later
Mac: Safari 7 or later, Chrome 40 or later
Internet Connection: 512kbps minimum, 1024kbps recommended
Webcam: Required
Screen Resolution: 1024 x 768
Colour depth: True Colour (16 bit), thousands of colours
Speakers: Multimedia speakers or headphones
Platforms: Desktop, Laptop, iPad or Tablets (Smartphones are not supported)

What if I need help?

You will have a trainer during the virtual workshop to assist you and provide feedback. Please ensure that you test out your IT before the course start time so we are not delayed. If there are issues, you may be asked to reschedule the course.

Do you learn how to make cocktails?

Unfortunately not, the RSA course is a theoretical course with practical role play involved. You will not handle alcohol in the course. At your place of work, they will be able to train you in making drinks. Different places, generally have different ways of pour drinks etc and will be able to show you. You will be required to have your RSA however.

What do I do if my interim certificate expired?

If your interim certificate expired, you can no longer work using that certificate. You can still take it to Service NSW to get the competency card. If you complete the training again after the 90 days expiry, you cannot receive a new interim certificate.

How long does it take to get my Certificate?

If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:

Northern Territory
Queensland
South Australia
Western Australia

If your RSA is for New South Wales, you will receive the following:

RSA National Statement of Attainment - upon completion
NSW OLGR Interim Certificate - upon completion
RSA Competency Photo Card - collect at Australia Post

Can I still work while I am waiting for my Competency card?

You can work once you have received your interim certificate for 90 days.

Does this include Gambling?

No it doesn’t, this course is only the RSA - Provide responsible service of alcohol. We do offer the RCG - Provide responsible conduct of gambling as another course or even as a same day course. The courses do cover separate topics and are required by law to be six (6) hours long excluding break.

Do other states recognise NSW RSA?

Currently RSA trained in NSW is recognised in most other states of Australia using a digital Statement of Attainment. We do offer a card upgrade that you can purchase to receive a much more durable and accessible plastic card.

Online Courses

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

What are the pre-requisites for this course?

There are no pre-requisites for completing the course and students do not require a USI number.

What do I need to start this course?

All you need to start is a computer, laptop, tablet or phone and the latest versions of Chrome, Firefox or Safari.

What are the system requirements?

This Online course enables you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience with no need to download any software.

To complete your online course you will need the following resources -

PC or Mac Computer, Tablet, iPad, iPhone or Android phone
Internet connection
Internet browser (see below)
Speakers or headphones

Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.

The Online course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later.

What smart devices can I use?

The following smart devices and browsers can be used to complete your Online course -

Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
On Android phone we recommend using Chrome.

How am I assessed?

Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the Online course.

This Online course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.

Please Note: if you require accredited training or a Statement of Attainment for the workplace, you should check with your employer or industry body to confirm this Online course is accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited certificate.

How do I get my certificate?

Once you've successfully completed your course, you will be emailed your Certificate of Completion straight away.

RCG

How do I get my interim certificate?

You must complete an online quiz that will be emailed to you by Liquor and Gaming. This is not a test made by us and a requirement of Liquor and Gaming NSW.

How long does it take to get my certificate?

At the successful completion of your Course you will receive an Interim Certificate from Liquor & Gaming NSW.

You will need to take your Interim Certificate to Service NSW, with 100 points of ID, to apply for your competency card.

Your competency card will be sent in the mail 2 weeks after you applied.

Can I still work while I am waiting for my competency card?

You can work once you have received your interim certificate for 90 days.

Do other states recognise NSW RCG?

Currently RCG trained in NSW is recognised in most other states of Australia using a digital Statement of Attainment.

RCG Online (Virtual)

Computer Software Requirements

We do not recommend completing this course on phone as you will need your webcam on and a keyboard for ease of use.

If you are not proficient on a computer or do not have internet access you will be required to complete face-to-face training.

System Requirements and Minimum Specification

What if I need help?

How do I get my interim certificate?

You must complete an online quiz that will be emailed to you by Liquor and Gaming. This is not a test made by us and a requirement of Liquor and Gaming NSW.

How long does it take to get my certificate?

At the successful completion of your Course you will receive an Interim Certificate from Liquor & Gaming NSW.

You will need to take your Interim Certificate to Service NSW, with 100 points of ID, to apply for your competency card.

Your competency card will be sent in the mail 2 weeks after you applied.

Can I still work while I am waiting for my competency card?

You can work once you have received your interim certificate for 90 days.

Do other states recognise NSW RCG?

Currently RCG trained in NSW is recognised in most other states of Australia using a digital Statement of Attainment.

RGBO

What date do directors need to be compliant by?

Mandatory training requirements for Club Directors in NSW have been introduced as a part of the 1 July gaming reforms. By 30 June 2025 one of the following training requirements must be met by all Club Directors of venues with gaming machines in NSW:

Completion of the Responsible Conduct of Gambling (RCG) and Advanced Responsible Conduct of Gambling (ARCG) training courses or
Completion of a Responsible Gambling Board Oversight (RGBO) training course approved by L&GNSW.

In order to allow Club Directors time to complete this new course product, the previous training requirement deadline of 31 December 2024 has been extended to 30 June 2025.

How long does it take to get my certificate?

You will receive a Certificate of Completion within 24 hours and then on your digial competency card the RGBO will automatically be added.

To add to your physical card, there would additional fees at Liquor and Gaming. For more information visit competency card self portal.

Do other states recognise NSW RGBO?

No, this course is not accredited so it is not a nationally recognised unit. This is a course from Liquor and Gaming NSW which is only appliable to NSW.

What is the difference between ARCG and RGBO?

ARCG is designed for senior staff in operational roles, such as gaming floor managers, equipping them with advanced skills to manage gambling-related issues and promote harm minimisation.

RGBO, on the other hand, is tailored for NSW Club Directors, focusing on governance and compliance with gaming reforms to lead a culture of responsible gambling at the board level.

Both courses address distinct responsibilities but share the goal of fostering safer gambling environments.

RSA

Do you learn how to make cocktails?

What do I do if my interim certificate expired?

How long does it take to get my Certificate?

If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:

Northern Territory
Queensland
South Australia
Western Australia

If your RSA is for New South Wales, you will receive the following:

RSA National Statement of Attainment - upon completion
NSW OLGR Interim Certificate - upon completion
RSA Competency Photo Card - collect at Australia Post

Can I still work while I am waiting for my Competency card?

You can work once you have received your interim certificate for 90 days.

Does this include Gambling?

Do other states recognise NSW RSA?

RSA Online (Virtual)

Computer Software Requirements

We do not recommend completing this course on phone as you will need your webcam on and a keyboard for ease of use.

If you are not proficient on a computer or do not have internet access you will be required to complete face-to-face training.

System Requirements and Minimum Specification

What if I need help?

Do you learn how to make cocktails?

What do I do if my interim certificate expired?

How long does it take to get my Certificate?

If the course is taken online, you can download your Certificate of Attainment instantly upon completion of the course. This is for the following states:

Northern Territory
Queensland
South Australia
Western Australia

If your RSA is for New South Wales, you will receive the following:

RSA National Statement of Attainment - upon completion
NSW OLGR Interim Certificate - upon completion
RSA Competency Photo Card - collect at Australia Post

Can I still work while I am waiting for my Competency card?

You can work once you have received your interim certificate for 90 days.

Does this include Gambling?

Do other states recognise NSW RSA?

RSA & RCG

When will I get my interim certificates?

The interim certificate for the class completed in the morning will be issued via email in the evening and the certificate for the class completed during the evening will be issued the next day before noon.

Can I still work while I am waiting for my Competency cards?

You can once you have received your interim certificate.

Why does the course finish so late?

Both the RSA and RCG are accredited courses that require student sot be in the class for six hours excluding breaks. To do both on the same day adds up to around 14 hours!

Get a good night sleep the night before.

Will I get breaks?

You will get two breaks in the morning class, a larger break in between classes and generally one or two break/s int eh evening course.

Traffic Control

Do I require a White Card for this training?

Participants are not required to have a White Card for their training, however, it is recommended

Are you registered with CRICOS? Does that matter?

TCP Training is not registered with CRICOS however, the Traffic Controller Combo course is subject to CRICOS requirements. Please note, student Visa's cannot complete the combo course. For other Visa's, we recommend contacting Affrim training to check, or searching for a CRICOS registered RTO -https://cricos.education.gov.au

When do I get my licence?

Once a student completes their final practical assessment successfully, the SafeWork NSW TCWT Card can take up to 6 weeks to arrive in the post from SafeWork NSW.

How long is my Statement of Completion (SOC) valid for?

A Statement of Completion (SOC) is valid for 90 days. This allows individuals to work & gain experience within this time period. Note your SOC must be in date to undertake the practical assessment on a live worksite.

What happens if my Statement of Completion (SOC) has expired?

If your SOC has passed its 90-day period of validity, you can no longer use this for work purposes and finalise your assessment. Please contact SafeWork NSW via email - tacs@safework.nsw.gov.au.

To consider an SOC extension for each applicant the request must be sent from the applicant. The applicant should provide the following details:

Fulle Name
Date of Birth
Screen shot which shows the course, applicant details, the RTO and expiry date
Detail what prevented the applicant completing the assessments and if approval is granted what action will they take to complete the assessment within 30 days

How long is my licence valid for?

The SafeWork NSW TCWT Card is deemed as a Perpetual Licence. For more information related to the SafeWork NSW TCWT Card, please visit SafeWork NSW Website.

What if my licence has been lost or stolen?

Please contact SafeWork NSW on 13 10 50 or email licensing@safework.nsw.gov.au.

What can I do as a Traffic Controller?

Traffic Controllers gain the skills & knowledge to stop/direct road users using a stop/slow bat and understand stopping sight distances. We offer the Combo course which can increase your prospects of employment.

What can I do with Implement Traffic Control Plans?

Individuals will gain the ability to set up and close down traffic control devices & signage according to a nominated TCGS/TCP, to WHS and legislative requirements. This training is suited to those who have Traffic Controller experience and wish to further their career within the traffic control/management industry.

White Card NSW

What if my Card is lost, damaged or destroyed?: You can complete an application form (Replacement of a SafeWork NSW Construction Induction Card, form number ACC06) and submit to SafeWork NSW with the associated fee of $30, together with proof of training details, identification, and a signed statutory declaration. Further information can be found on SafeWork NSW’s website or phone 131 050.
Can I use this qualification Australia-wide?: As of the 1st of September 2012, the Course FAQs General Induction Card is recognised nationally.
Is this a "Green Card" or "White Card"?: Previously, participants who completed the WHS Induction course were issued with a “green card”. With legislation changes, participants are now issued with a “white card”.
How long is the White Card valid for?: This card does not expire, however if you have not worked on a construction for 2 years or more, SafeWork NSW recommends attending a course to update your skills and knowledge.
Do I need to bring PPE?: No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.
Are you registered with CRICOS?: We are not registed with CRICOS, however the Course FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training

White Card WA

What if my Card is lost, damaged or destroyed?

To replace your construction induction or blue card, first locate the registered training organisation (RTO) that issued it by checking the construction induction training card database. Contact the RTO directly for a replacement.

If the issuing RTO is no longer operating, find your statement of attainment for course CPCCWHS1001 and present it to another RTO, who may be able to re-issue the card. Contact the new RTO for fees and application details.

If you can’t find your RTO, card details, or statement of attainment, you will need to retake the construction induction training.

Can I use this qualification Australia-wide?

As of the 1st of September 2012, the Course FAQs General Induction Card is recognised nationally.

Is this a "Green Card" or "White Card"?

Previously, participants who completed the WHS Induction course were issued with a “green card”. With legislation changes, participants are now issued with a “white card”.

How long is the White Card valid for?

This card does not expire, however if you have not worked on a construction for 2 years or more, Department of Energy, Mines, Industry Regulation and Safety recommends attending a course to update your skills and knowledge.

Do I need to bring PPE?

No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.

Are you registered with CRICOS?

We are not registed with CRICOS, however the Course FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training

White Card VIC

What if my Card is lost, damaged or destroyed?: You will have to contact WorkSafe VIC - https://www.worksafe.vic.gov.au.
Can I use this qualification Australia-wide?: As of the 1st of September 2012, the Course FAQs General Induction Card is recognised nationally.
Is this a "Red Card" or "White Card"?: Previously, participants who completed the WHS Induction course were issued with a "red card". With legislation changes, participants are now issued with a "white card".
How long is the White Card valid for?: This card does not expire, however if you have not worked on a construction for 2 years or more, WorkSafe Victoria recommends attending a course to update your skills and knowledge.
Do I need to bring PPE?: No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.
Are you registered with CRICOS?: We are not registed with CRICOS, however the Course FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training