RSA Correspondence


Online Course

RSA Correspondence course is $150. Average completion time is 6 hours.
Don’t wait to book the RSA Correspondence course online, call now on 02 9232 1010 or contact our team.

Course PDF

rsa correspondence course

Course Details

If you are seeking to complete your RSA in NSW but cannot get to a training venue, or the course schedule doesn’t work for you, then this is the perfect opportunity for you to complete the RSA course from a location and at a time convenient to you.

Our RSA Correspondence course allows students to use our online learning management system while studying remotely. Students will download the RSA documentation, record videos for role play activities and complete assessment activities before submitting them for an assessor to review and mark.

RSA is required to work in any establishment that sells or serves alcohol in NSW. This includes:

  1. Bar staff
  2. Bottle shop attendants
  3. Licensees
  4. Managers
  5. Security Officers
  6. Event staff
  7. Function staff
  8. Cruise ship staff

Legislation requires refresher training every five (5) years.

This RSA Correspondence course requires students to study in their own time, while completing assessment tasks for marking by an assessor. Upon successful completion, an interim NSW RSA certificate will be issued so you can commence work immediately, allowing you to apply for your RSA photo card.

If organising a group booking or onsite training, we can facilitate the RSA training nationally.

Australian RSA Certificates

Depending on what Australian State you are working in there are different course options available -

Choose an RSA Course to enrol into -

Download the Australian Certifications for easy reference -

Australian RSA Certificates Australian RSA Certificates (2605 KB)

Training Program

Once enrolled into this program, students will be provided access to the learner portal which includes the reading material and assessments to be completed.

This program is offered online through our learning management system. There are 2 components to this program:

  • Learning
  • Assessments

During this RSA Correspondence course, you will learn the knowledge and skill associated with the responsible service of alcohol. Students should allow up to six (6) hours for the online learning and assessment to be completed. If you have completed RSA training in the past, you may be able to complete the online program in a shorter time frame.

The RSA Correspondence course will include information about:

  • Legal requirements related to venues, minors and signage
  • Assisting customers to drink within the appropriate limits
  • How to assess alcohol affected customers and identify those whose service should be refused
  • When to refuse service of alcohol


This RSA Correspondence course combines plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and skills. If you believe you will need assistance due to your Language, Literacy or Numeracy skills, please contact our office on 02 9232 1010 to discuss your training needs.


Students will be assessed through the use of workbooks, video submission and a phone verification. Assessment will confirm knowledge and skills have been achieved.

Once your assessment workbooks and video submissions are received, an assessor will review and contact you if additional evidence is required. If all assessments are completed satisfactorily, we will contact you to for a phone appointment and book in a time to verbally verify your identification and knowledge of the RSA topics.

Assessment of submission are completed within 5 working days from submission and the verbal assessment can be booked within 2 days of all assessments being marked satisfactory.

If a student is not successful in completing all assessments satisfactorily, they will need to rebook the RSA Correspondence course at the full course fee.


Once a competent mark is awarded, learners will be issued with a Statement of Attainment for SITHFAB002 Provide responsible service of alcohol. If you live in NSW, an interim certificate will also be issued so you can apply for a NSW Competency Card from a Service NSW office.

RSA certificates are emailed to students however hard copy is available for additional fee.

Once received, students can commence work with a statement of attainment in the permitting states / territories.

To obtain a NSW RSA card, you will need complete an RSA course with an approved NSW training provider. TCP Training is an approved NSW training provider.

Online pre-study requirements

This online RSA Correspondence course requires access to the following resources to complete the course:

  • Computer
  • Internet connection
  • Webcam/smart phone (video recording)
  • Printer (to print the declaration for signing)
  • An empty wine bottle or beer bottle and glasses to demonstrate pouring a drink

Online FAQs

How do I get my Certificate?

Once you've successfully completed your course you'll need to fill out some information which is required by the Australian Government. We simply need a few bits of information about you and your USI number (more information here). Once we've got this information we will email your certificate to you.

What do I need to start learning?

Nothing! All you need is a computer or laptop. The latest versions of Internet Explorer, Chrome or Safari are recommend.

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

General FAQs

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

Can you get me a job?

Although we cannot guarantee you a job, we would be delighted to refer you to an agent who may be able to assist you to find work.

What if I have trouble with written/spoken english for a Course?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What payment methods do you accept?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Course Details

RSA Correspondence Course Description RSA Correspondence Course Description (370 KB)

Student Handbook Student Handbook (593 KB)

The cost for this RSA Correspondence course is $150.

If organising a group booking or onsite training contact us for further information.

We also provide an RSA course at our Sydney CBD, Granville & Dee Why training locations and an RSA and RCG Combo course at our Sydney CBD training location if required.


training course professionals travellers at work ultimate travel rsa online tcp training sydney rockfish catamaran hire sydney bar school nsw white card courses sydney