General Course FAQs

Is my course tax deducible?

In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.

For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.

When is my booking confirmed?

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment.  In this situation a member of our customer service team will get in contact to organise an alternate training date.

What are your payment methods?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

I want to book in multiple staff and/or want a company invoice?

We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.

Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.

What if I have trouble with written/spoken english?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.