Licensee Online (self-paced) Course Sydney
Online Licensee Training - Liquor & Gaming approved
Book your Licensee Online (self-paced) course online, call our Sydney customer service team 02 9232 1010 or send us a message.
Student Reviews of RSA, RCG, Licensee, ARCG & RGBO Courses
Licensee Online (self-paced) Course Details
Managing a licensed venue in NSW? Completing a Liquor & Gaming NSW approved Licensee course is a legal requirement - and now you can do it from home with our self-paced training.
Delivered self-paced via your own device and access to our learner portal, our Licensee Online (self-paced) course is designed for existing licensees, approved managers, and club secretaries who are looking to deepen their understanding of liquor legislation and strengthen compliance across their venue.
This self-paced interactive course builds on your foundational RSA knowledge and equips you with the skills to confidently manage a licensed premises in line with NSW regulatory requirements.
Designed by experienced trainers, the course combines discussion, expert insights, and scenario-based learning to prepare you for the challenges of running a compliant and responsible venue. It’s ideal for those seeking to enhance business operations while maintaining high standards of safety, professionalism, and community responsibility.
In the Licensee Online (self-paced) course you will learn about:
- Understanding NSW Liquor Laws: Learn about the legal responsibilities of licensees and how to maintain full compliance with Liquor & Gaming NSW.
- Harm Minimisation Techniques: Discover effective alcohol service strategies that promote customer and community wellbeing.
- Venue Management: Gain practical knowledge to strengthen day-to-day operations and manage risk with confidence.
- Advanced Compliance and Penalties: Understand your obligations and the consequences of non-compliance to protect your business and reputation.
Enrol in the Licensee Online (self-paced) course today and gain the confidence to lead your venue with integrity and professionalism - all from the comfort of your own space.
Get Qualified Fast from Home or Work
NSW Approved Training Certificate
Licensee Trainers with Industry Expertise
Advantages of Online self-paced Training
Access flexible, self-directed courses designed to fit around your lifestyle. Our online self-paced training allows you to learn at your own pace - anytime, anywhere - without the need to attend live sessions or travel to a venue.
Here’s why our self-paced training stands out:
- Ultimate Flexibility: Learn when it suits you, whether that's during work breaks, after hours, or on the weekend. No fixed class times, no deadlines, just learning that moves at your speed.
- Immediate Access, Immediate Start: Enrol online and start learning straight away. All course materials and assessments are available from the moment you sign up, with no waiting or scheduling required.
- Practical, Outcome-Focused Content: Our courses are built with clear learning objectives and assessments that test your understanding as you go, ensuring you walk away with useful, job-ready knowledge.
- Study from Anywhere: Whether you’re at home, in the office, or on the move, all you need is an internet connection to get started - perfect for remote learners or those juggling busy schedules.
Licensee Online (self-paced) Key Information
- Suitability
Course Pre-requisites
Ensure you meet all course pre-requisites, especially ID requirements.
If you are unable to meet course pre-requisites, this course may not be suitable for you.Language, Literacy, Numeracy
All our courses are conducted in English unless otherwise specified. Students with a fair understanding of reading, speaking and writing English and some mathematics problems are suited for all courses.
Unsure if your skills are suited?
Upon enrolment, we have an LLN test available for students to provide an understanding of their abilities. If an LLN test score of 70% is not achieved, we will reach out and see if there is anything we can do to offer additional support.
Digital Skills Requirements
All courses use email notifications for booking confirmation, reminders, and issuing certificates.
Some courses are conducted entirely online, meaning the course is suitable for students with a sound understanding of using computers, accessing internet and using an icon-based system to navigate through training modules.
Some courses are conducted entirely via video call, meaning the course is suitable for students with a sound understanding of using computers, accessing internet, joining a video call, and basic video call troubleshooting.
- Licensee Online Prerequisites (Required)
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- Students must provide valid photo ID as part of the enrolment process.
- Students must have a current SITHFAB021 Provide Service of Alcohol (RSA) qualification before enrolling.
- Students must be at least 16 years old at the time at the time of sitting the course, however, cannot use certification until 18 years old.
- Students must have at least a basic understanding of English to be permitted into class.
- Students will need a USI number to complete the course. To apply for a USI or find your number, visit https://www.usi.gov.au/.
Important: If you wish to refresh your RCG certificate, please complete an RCG refresher course prior to completing the Licensee training (maximum 90 days) by contacting Liquor and Gaming. If you do not wish to renew your RCG endorsement, please contact us to complete a RCG Surrender form, which means you will not have the RCG qualification after completing the form.
- Student Support & Wellbeing
TCP Training supports all students to the best of our ability.
For us to do this most efficiently, we ask that you let us know of any learning areas where you may require extra support.
You can see specific training support options and request reasonable adjustments via this link - https://www.tcptraining.com/students/student-support-and-wellbeing.
We foster a culture which emphasises diversity, inclusion, and wellbeing. Some training material may cover sensitive topics, so please be sure to read any trigger warning available.
Sometimes internal support options are limited, meaning we may refer students to external services to assist with English language difficulties, wellbeing, multicultural and First Nations support.
Book your Licensee Online (self-paced) Course Now
Get instant access to the Licensee Online (self-paced) course and start learning from the comfort of your home, office or on-the-go.
Licensee Online (self-paced) Certification
Once student is deemed competent, they will be issued a Certificate of Completion within 24 hours of the training (may take longer on weekends) and Licensee endorsement on competency card.
NSW Liquor & Gaming Approval Number CCR10000056
Licensee Endorsement will automatically be added to your digital competency card and will also result in the renewal of a current RSA endorsement. To add to your physical card, there would additional fees at Liquor and Gaming. For more information visit the competency card self portal.
Note: Renewal of RCG endorsement requires completion of the RCG Referesher training prior to completing the Licensee course. Students that do not wish to renew a current RCG endorsement must surrender this endorsement by completing the RCG Declaration Form prior to the Licensee training.
For any lost, stolen or replacement Licensee Cards, please contact Liquor and Gaming on 1300 024 720.
Course Enrolment
The cost for the Licensee Online (self-paced) course is $289.
View the Licensee Online (self-paced) Refund Policy.
Courses are subject to a $10 non-refundable enrolment fee.
Online payments via Visa, Mastercard and Amex. EFTPOS and cash payments are also available.
TCP Training is not registered with CRICOS however all one day courses are excluded from CRICOS.
If organising staff training or onsite training, we can facilitate the Licensee Online (self-paced) course nationally. You can also request to enrol staff using a company invoice.
Book NowLicensee Online FAQs
- Computer Software Requirements
We do not recommend completing this course on phone as you will need your webcam on and a keyboard for ease of use.
If you are not proficient on a computer or do not have internet access you will be required to complete face-to-face training.
System Requirements and Minimum Specification
Operating System: Windows 8/9/10 or MacOS 10.12 Sierra 2016 or later
Processor: 1.86GHz minimum
Memory: 256MB minimum, 512MB recommended
Browsers: Windows: Chrome 40 or later, IE9 or later, Firefox 40 or later
Mac: Safari 7 or later, Chrome 40 or later
Internet Connection: 512kbps minimum, 1024kbps recommended
Webcam: Required
Screen Resolution: 1024 x 768
Colour depth: True Colour (16 bit), thousands of colours
Speakers: Multimedia speakers or headphones
Platforms: Desktop, Laptop, iPad or Tablets (Smartphones are not supported)- What is the difference between the RSA and Licensee?
Licensee is classed as an Advanced RSA course and is a step above the standard RSA. You learn more methods to assist problem customers and how to deal with some heavy topic such as alcohol abuse and misuse. The indepth knowledge and skills the course contains is aimed at supervisors and managers and senior licensed venue staff.
- How long does it take to get my certificate?
You will receive a Certificate of Completion within 24 hours and then on your digial competency card the ARCG will automatically be added.
To add to your physical card, there would additional fees at Liquor and Gaming. For more information visit competency card self portal.
- Considerations for interstate RSA holders
Students must confirm their prior interstate RSA training or certification before enrolment.
If they seek to obtain a NSW competency card with an RSA endorsement, they will need to complete the online NSW RSA Bridging course offered by Liquor and Gaming NSW.
- Do other states recognise NSW Licensee?
No, this course is not accredited so it is not a nationally recognised unit. This is a course from Liquor and Gaming NSW which is only appliable to NSW.
- What if I've held the licensee endorsement before but it's expired?
From 1 July 2024, former licensees with a licensee endorsement expiry date within the last 3 years will now be able to renew their Responsible Service of Alcohol (RSA) and Licensee Training (LT) endorsement by completing Licensee Training only.
Once a former licensee completes a Licensee Training course, they will be required to attend a ServiceNSW centre in person to complete a new POI, where their RSA endorsement will also be renewed.
Please send us an email with your expired competency card if you are unsure.
See Liquor and Gaming's website for more details here.
General Course FAQs
- Is my course tax deducible?
In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.
For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
