RSA & RCG Courses Sydney

Book an RSA, RCG, ARCG or RSA & RCG Course today at one of our Sydney Training Locations and get certified fast.


rsa

RSA

Also known as Provide Responsible Service of Alcohol.
Course suitable for Bar Staff, Bottle Shop Attendants, Licensees, Managers, Security Officers, Event Staff, Function Staff & Cruise Ship Staff.

Qualification:
SITHFAB021 (formerly SITHFAB201)
Course locations:
Sydney CBD, Dee Why, Miranda, Parramatta & Burwood
Course price:
$195
Course length:
6 hours + breaks
Certificate valid:
5 years
Training days:
Mondays - Saturdays
Pre-requisites:
Students must be 16 years old

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rcg

RCG

Also known as Provide Responsible Gambling Services.
Course suitable for Gaming Room Attendants, Casino Workers, Licensees, Club Supervisors, Managers & Security Officers.

Qualification:
SITHGAM022 (formerly SITHGAM001)
Course locations:
Sydney CBD
Course price:
$155
Course length:
6 hours + breaks
Certificate valid:
5 years
Training days:
Tuesdays, Wednesdays, Thursdays & Saturdays
Pre-requisites:
Students must be 16 years old

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arcg

ARCG

Also known as Advanced Responsible Conduct of Gambling.
Course suitable for Hotel Licensees, Registered Club Secretaries, Gambling Floor Managers & Supervisors.

Qualification:
Certificate Course
Course locations:
Sydney CBD Club York
Course price:
$350
Course length:
6 hours + breaks
Certificate valid:
5 years
Training days:
Monday
Pre-requisites:
RCG Provide Responsible Gambling Services is a prerequisite for this course.

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rsa & rcg

RSA & RCG

Also known as Provide Responsible Gambling Services & Provide Responsible Service of Alcohol.
Course suitable for Gaming Room Attendants, Casino Workers, Licensees, Club Supervisors, Managers & Security Officers.

Qualification:
SITHGAM022 & SITHFAB021
Course locations:
Sydney CBD & Miranda
Course price:
$320
Course length:
12 hours + breaks
Certificate valid:
5 years
Training days:
Tuesdays, Wednesdays & Thursdays
Pre-requisites:
Students must be 16 years old

Learn More   Book Now   Staff Training

RSA, RCG & ARCG Courses Sydney

According to the Australian Hotels Association, over 70% of licensed venues in Australia now require staff to hold a Responsible Service of Alcohol (RSA) or Responsible Conduct of Gambling (RCG) certificate.

Completing an RSA, RCG or ARCG course can significantly increase your employability in the hospitality industry, particularly in roles that involve serving alcohol or gaming.

There is a growing emphasis on responsible service and consumption of alcohol and gambling in Australia, with stricter regulations being introduced to ensure the safety and wellbeing of patrons. By completing an RSA, RCG or ARCG course, you will be equipped with the knowledge and skills necessary to serve alcohol and/or deal with gambling in a responsible and ethical manner, which can benefit both your employer and the wider community.

rsa rcg courses sydney

RSA, RCG & ARCG Training Program

The components to the RSA, RCG, ARCG and RSA & RCG programs:

  • Theoretical training in the classroom (multiple choice & short answer)
  • Practical training in the classroom (verbal roleplay)
  • Assessment for both knowledge and skills
  • For the RCG component, an online assessment after course completion required by Liquor and Gaming
rsa rcg approved training provider logo

Sydney Training Locations

RSA courses are delivered at the following Sydney training locations -

- TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000
- The Builders Club, 18 Fisher Rd, Dee Why NSW 2099
- Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228
- 1 Barrack Lane, Parramatta NSW 2150
- Club Burwood, 97 Burwood Rd, Burwood NSW 2134

RCG courses are delivered at the following Sydney training locations -

- TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000
- Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228

ARCG courses are delivered at the following Sydney training locations -

- Club York, Level 2, 95-99, York Street, Sydney NSW 2000

RCG & RCG courses are delivered at the following Sydney training locations -

- TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000
- Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228

For directions, transport and parking information, please visit the Sydney Training Locations page.

RSA, RCG & ARCG FAQs

When will I get my interim certificates?

The interim certificate for the class completed in the morning will be issued via email in the evening and the certificate for the class completed during the evening will be issued the next day before noon.

Can I still work while I am waiting for my Competency cards?

You can once you have received your interim certificate.

Why does the course finish so late?

Both the RSA and RCG are accredited courses that require student sot be in the class for six hours excluding breaks. To do both on the same day adds up to around 14 hours!

Get a good night sleep the night before.

Will I get breaks?

You will get two breaks in the morning class, a larger break in between classes and generally one or two break/s int eh evening course.

General Course FAQs

When is my booking confirmed?

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment.  In this situation a member of our customer service team will get in contact to organise an alternate training date.

What are your payment methods?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

I want to book in multiple staff and/or want a company invoice?

We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.

Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.

What if I have trouble with written/spoken english?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

What is your COVID-19 Policy?

Following NSW Health Guidelines, TCP Training implements Policies and Procedures to help keep our community safe, for more information click here.

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Student Reviews of RSA, RCG, Licensee & ARCG Courses


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