Personal Development Online Courses
Book a Leadership & Management, Communication, Resilience, Creativity, Diversity or Productivity course today and learn online at your own pace with same-day Certificate.
Search Personal Development Online Courses
Become a Great Leader
Course suitable for more experienced or senior managers.This course has been developed to provide an introduction to leadership, exploring the key differences between managing and leading, and the skills needed to inspire others.
Becoming a Manager
Course suitable for new and aspiring managers.This course has been developed to provide new and aspiring managers with a clear understanding of good management practices, feedback, and team development.
Boost Your Creativity
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide practical tools and techniques to spark creativity, solve problems, and generate innovative ideas in the workplace.
Building Your Personal Brand
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide insights into creating and developing a personal brand and reputation that supports your professional growth and career goals.
Build Your Credibility
Course suitable for new and aspiring managers.This course has been developed to provide guidance on developing credibility by understanding the traits, behaviours, and practices that build and influence professional trust.
Build Your Resilience
Course suitable for new and aspiring managers.This course has been developed to provide strategies to handle challenges under pressure, recover from setbacks, and build resilience in professional and personal contexts.
Change Management
Course suitable for more experienced or senior managers.This course has been developed to provide leaders with tools and techniques to successfully guide themselves and their teams through organisational change with confidence.
Creating a Feedback Culture
Course suitable for new and aspiring managers.This course has been developed to provide the skills and approaches needed to give and receive effective feedback, build trust and embed a culture of continuous improvement.
Dealing with Change: Own Your Response
Course suitable for personal development & upskilling.This course has been developed to provide you with three simple techniques to help you stay calm, clear-headed, and in control no matter what changes come your way.
De-escalation Skills for Customer Service Staff
Course suitable for personal development & upskilling.This course has been developed to provide you with simple, effective techniques to defuse tense situations, protect your well-being, and keep conversations on track.
Develop a Better Work-Life Balance
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide strategies for managing the balance between professional demands and personal wellbeing, creating healthier routines and priorities.
Develop Your Coaching Skills
Course suitable for new and aspiring managers.This course has been developed to provide practical coaching strategies and techniques to support others’ growth, build confidence, and encourage professional development.
Effective Communication
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to core communication skills, helping you to evaluate, improve, and adapt your communication style with confidence.
Effective Decision-Making
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide proven techniques for making clear, constructive and effective decisions and avoiding common pitfalls in professional group settings.
Effective Team Management
Course suitable for more experienced or senior managers.This course has been developed to provide managers with practical skills to lead, motivate, and support their teams for improved collaboration, momentum and performance.
Embracing Diversity
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to diversity and inclusion practices, helping you foster a workplace culture that values every individual.
Enhance Emotional Intelligence
Course suitable for new and aspiring managers.This course has been developed to provide strategies for developing self-awareness, empathy, and emotional intelligence with in the workplace to improve communication.
Excellent Customer Service
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to customer service skills, focusing on building positive interactions and lasting client relationships.
Get to Grips With Finance
Course suitable for more experienced or senior managers.This course has been developed to provide managers with essential finance literacy and knowledge, from budgeting and cost management to identifying areas for improvement.
Implementing a Strategy
Course suitable for more experienced or senior managers.This course has been developed to provide tools for successfully implementing organisational strategies and ensuring teams align with business objectives to achieve its goals.
Improve Your Time Management
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide techniques and strategies to manage tasks effectively, identify common time-drains, and improve efficiency and productivity in everyday work.
Improving Wellbeing
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide practical strategies for supporting personal wellbeing, building healthier habits and fostering resilient workplace environments.
Introducing Project Management
Course suitable for new and aspiring managers.This course has been developed to provide an introduction to project management tools and techniques, enabling you to plan, organise, and deliver projects effectively.
Lone Worker Safety: Dynamic Risk Assessments
Course suitable for personal development & upskilling.This course has been developed to provides you with an understanding of how to take a 'dynamic risk assessment pause' to help keep yourself safe when working alone.
Managing Difficult Conversations
Course suitable for new and aspiring managers.This course has been developed to provide guidance on preparing for and conducting challenging workplace conversations and navigating conflict to achieve constructive outcomes.
Negotiate Like a Pro
Course suitable for more experienced or senior managers.This course has been developed to provide effective negotiation skills and proven techniques to achieve positive outcomes with clients, colleagues, and stakeholders.
Networking (For Those Who Hate It)
Course suitable for more experienced or senior managers.This course has been developed to provide practical strategies to build confidence, expand professional influence, develop networks, and use online and face-to-face tools effectively.
Performance Management
Course suitable for new and aspiring managers.This course has been developed to support managers with the skills to set clear expectations, manage performance, provide ongoing feedback and conduct constructive reviews.
Practical Problem-Solving
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide a systematic approach to solving problems, analysing root causes, and applying effective, practical solutions to avoid repeating the same mistakes.
Presenting With Impact
Course suitable for more experienced or senior managers.This course has been developed to provide presentation skills, techniques, and confidence-building strategies to plan, design, and deliver impactful presentations.
Recruiting the Best Talent
Course suitable for more experienced or senior managers.This course has been developed to provide guidance on recruitment processes, from identifying and securing the best talent to ensuring new hires feel valued and supported.
Self-Development
Course suitable for those wanting general skills navigating the world of work.This course has been developed to provide an introduction to self-development, helping you identify growth opportunities and plan your professional journey.
Social Responsibility
Course suitable for more experienced or senior managers.This course has been developed to provide managers with an understanding of social responsibility, including environmental, social, and long-term sustainabile and ethical practices.
The Leadership Lens: From Peer to Leader
Course suitable for personal development & upskilling.This course has been developed to provide you with the Leadership Lens technique to lead former peers with confidence and clarity.
Personal Development Online Courses
According to a survey conducted by the Australian government, 88% of employers in the hospitality industry consider job-related training as very important when recruiting new staff. Furthermore, the survey found that 85% of employers believed that training improved staff productivity.
Investing in further hospitality training is not only crucial for ensuring the safety and well-being of both staff and customers, but it can also have a positive impact on the success of a business. By providing staff with specialized training in areas such as armed hold-up and hand hygiene, you can create a safer, healthier, and more professional environment that will attract more customers and improve the overall perception of your establishment.
Further training is crucial for individuals employed in the hospitality industry, as it equips them with the essential skills and knowledge needed to excel in their jobs, advance their careers, boost confidence and increase job satisfaction. Obtaining additional qualifications and training can enhance an individual's employability, making them more attractive to potential employers and increasing their earning potential.
Personal Development Online Training Programs
These programs are offered online through our learning management system. There are 2 components to these programs:
- Online learning
- Online workbooks
There are no pre-requisites for completing Personal Development Online courses and students do not require a USI number.
Personal Development Online Course Requirements
Our Personal Development Online courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Personal Development Online courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
Personal Development Online Course Pre-requisites
- There are no pre-requisites for completing these courses and students do not require a USI number.
Personal Development Online Staff Training
For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.
Personal Development Online Course FAQs
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
- What are the pre-requisites for these courses?
There are no pre-requisites for completing these online courses and students do not require a USI number.
- What do I need to start a course?
All you need to start is a computer, laptop, tablet or phone and the latest versions of Chrome, Firefox or Safari.
- What are the system requirements?
These online courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience with no need to download any software.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The online courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later.
- What smart devices can I use?
The following smart devices and browsers can be used to complete an online course -
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
- How am I assessed?
Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the online courses.
These online courses combine plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.
Please Note: if you require accredited training or a Statement of Attainment for the workplace, you should check with your employer or industry body to confirm these online courses are accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited certificate.
- How do I get my certificate?
Once you've successfully completed an online course, you will be emailed your Certificate of Completion straight away.
General Course FAQs
- Is my course tax deducible?
In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.
For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
