Competition & Consumer Law Online Course
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Book your Competition & Consumer Law course online, or for further information call 02 9232 1010 or send us a message.
Competition & Consumer Law Online Course Details
According to the ACCC, in the past year alone, there has been a staggering 40% increase in reported cases of deceptive practices and anti-competitive behavior, making it vital for Aussie workplaces to receive training in Competition and Consumer Law to ensure compliance and avoid legal trouble.
The Competition and Consumers Law course is developed to provide an understanding of the provisions of the Australian Consumer Law that protect consumers and how businesses deal with consumers. This course is spit into 4 components the introduction, dealing with consumers part 1 and 2 and dealing with other businesses.
During the Introduction Course, employees will learn about:
- Purpose and objectives of competition and consumer law
- Role and powers of the Australian Competition and Consumer Commission
- Who can bring proceedings under competition and consumer law
- Penalties and remedies for breaches of competition and consumer law
- Nature of individual liability under competition and consumer law
- How individuals can be found personally liable for breaches of competition and consumer law
During the Dealing with Consumers Part 1 course, employees will learn about:
- Consumer protection in the Australian Consumer Law (ACL)
- Prohibited, misleading and deceptive conduct in section 18 of the ACL
- Remedies for a breach of section 18
- False or misleading representations
- False or misleading statements
- Remedies for breaches of the ACL
During the Dealing with Consumers Part 2 course, employees will learn about:
- Unconscionable conduct
- Product safety and product information
- Manufacturer's liability
- Consumer guarantees
- Consumers' rights to a refund
During the Dealing with Other Businesses course, employees will learn about:
- Anti-competitive and restrictive trade practices
- Different types of prohibited cartel conduct
- Exceptions to cartel conduct
- Other ways competition and consumer law can be breached
- Exceptions to restrictive trade practices
- Remedies and enforcements to breaches of restrictive trade practices provisions
This course is intended for company managers and employees who are in a position to breach the anti-competitive practices provisions of the CCL while working for their company.
Training Program
This program is offered online through our learning management system. There are 2 components to this program:
- Online learning
- Online workbooks
Students should allow up to 225 Minutes for the online learning to be completed. If you have completed Competition & Consumer Law Online training in the past, you may be able to complete the online program in a shorter time frame.
Book your Competition & Consumer Law Online Course Now
Get instant access to the Competition & Consumer Law Online course and start learning from the comfort of your home, office or on-the-go.
Competition & Consumer Law Online Requirements
Our Competition & Consumer Law Online course enables you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete your online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Competition & Consumer Law Online course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed your course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
Competition & Consumer Law Online Pre-requisites
- There are no pre-requisites for completing this course and students do not require a USI number.
Competition & Consumer Law Online Assessment
Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the Competition & Consumer Law Online course.
This Competition & Consumer Law Online course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.
Please Note: if you require accredited training or a Competition & Consumer Law Statement of Attainment for the workplace, you should check with your employer or industry body to confirm Competition & Consumer Law Online is accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited Competition & Consumer Law certificate.
Competition & Consumer Law Certification
Once successfully completed, learners will be issued with a certificate of completion for Competition & Consumer Law. Certificates are emailed to students however hard a copy is available for an additional fee.
Students will be issued with a -
- Certificate of completion for Competition and Consumer Law
Certificates are issued by TCP Training Pty Ltd (RTO ID 91118).
Please be aware Students are NOT completing a nationally recognised unit of competency and will NOT be provided with a Statement of Attainment after completing this course.
Course Enrolment
The cost for the Competition & Consumer Law Online course is $196.
View the Competition & Consumer Law Refund Policy.
If organising staff training, we can facilitate the Competition & Consumer Law Online course for groups.
Book NowCompetition & Consumer Law Course FAQs
- How do I get my Certificate?
Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- What are the System Requirements?
How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.
Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!
When does access expire? You will need to complete the course within 3 months of the original booking date.
Can you use Windows, Mac, Android and iPhone? YES, you can use all software.
Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.
Are there any pre-requisites? NO
How do I get my certificate? Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- What do I need to start learning?
Nothing! All you need is a computer or laptop. The latest versions of Chrome or Safari are recommend.
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
General Course FAQs
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- What is your COVID-19 Policy?
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Following NSW Health Guidelines, TCP Training implements Policies and Procedures to help keep our community safe, for more information click here.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
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