Competition and Consumer Law Online Courses
Book a Competition and Consumer Law Introduction or Dealing with Consumers, Customers or Businesses course today and learn online at your own pace with same-day Certificate.
Search Competition & Consumer Law Online Courses
Competition & Consumer Law
Course suitable for all industries that sell goods or services to consumers.
Competition & Consumer Law - Dealing with Consumers Part 1
Course suitable for employees working in customer service or sales roles.
Competition & Consumer Law - Dealing with Consumers Part 2
Course suitable for employees working in consumer-facing roles.
Competition & Consumer Law - Dealing with Other Businesses
Course suitable for employees working in business-to-business industries.
Competition & Consumer Law - Introduction
Course suitable for employees working in consumer law and compliance industries.Competition & Consumer Law Online Courses
According to the Australian Competition and Consumer Commission (ACCC), 56% of small businesses are not aware of their competition and consumer law obligations. This highlights the need for greater education, as non-compliance can result in legal and financial penalties, as well as harm to consumers.
Businesses have a legal and ethical obligation to comply with competition and consumer law in Australia. This includes ensuring that their advertising and marketing practices are truthful and not misleading, pricing their products or services fairly, and providing accurate information to consumers about their products or services. Failure to comply with these regulations can result in significant financial penalties, as well as damage to a company's reputation and customer base.
Training in competition and consumer law is essential for employees to understand their role in ensuring that their business complies with the relevant regulations. With the knowledge gained from training, employees can identify potential issues and risks, allowing them to take proactive measures to prevent these issues from occurring in the first place. This can lead to increased job satisfaction, greater confidence in dealing with customer complaints and disputes, and a more competitive edge in the job market.
Competition & Consumer Law Online Training Programs
These programs are offered online through our learning management system. There are 2 components to these programs:
- Online learning
- Online workbooks
There are no pre-requisites for completing Competition & Consumer Law Online courses and students do not require a USI number.
Competition & Consumer Law Online Course Requirements
Our Competition & Consumer Law Online courses enable you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience.
To complete an online course you will need the following resources -
- PC or Mac Computer, Tablet, iPad, iPhone or Android phone
- Internet connection
- Internet browser (see below)
- Speakers or headphones
Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.
The Competition & Consumer Law Online courses are a mixture of interactive modules, multiple choice questions and videos. You don't have to complete a course all at once, and can pause it so you can pick up where you left off later. Once you've successfully completed a course, you will be emailed your Certificate of Completion straight away.
- Online Course Software
- Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
- On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
- On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
- On Android phone we recommend using Chrome.
Competition & Consumer Law Online Course Pre-requisites
- There are no pre-requisites for completing these courses and students do not require a USI number.
Competition & Consumer Law Online Staff Training
For group enrolments we supply staff with individual access to online courses, personalised certificates and corporate discounts for 25 or more employees.
Competition & Consumer Law Online Course FAQs
- How do I get my Certificate?
Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- What are the System Requirements?
How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.
Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!
When does access expire? You will need to complete the course within 3 months of the original booking date.
Can you use Windows, Mac, Android and iPhone? YES, you can use all software.
Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.
Are there any pre-requisites? NO
How do I get my certificate? Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- What do I need to start learning?
Nothing! All you need is a computer or laptop. The latest versions of Chrome or Safari are recommend.
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
General Course FAQs
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.
- What are your payment methods?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- I want to book in multiple staff and/or want a company invoice?
We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.
Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.
- What if I have trouble with written/spoken english?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- What is your COVID-19 Policy?
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Following NSW Health Guidelines, TCP Training implements Policies and Procedures to help keep our community safe, for more information click here.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
