Workplace Violence and Aggression in Healthcare Course
Workplace Violence and Aggression in Healthcare course is $49 per person. Classroom session is 95 minutes.
Don’t wait to book a Workplace Violence and Aggression in Healthcare course, call now on 02 9232 1010 or contact our team.
This course has been developed to provide you with an understanding of workplace violence and aggression in healthcare and the associated risks, what to do during an incident, and steps that can prevent and minimise violence and aggression.
This course will provide an understanding of:
- the nature of workplace violence and aggression in healthcare settings, including prevalence, scope and cost
- the associated legal and policy frameworks concerning violence and aggression in healthcare settings
- steps you can take to prepare for and prevent incidents of violence or aggression, including the environment-situational-patient (ESP) risk assessment framework
- the assault cycle
- steps you can take to manage a person progressing through each phase of the assault cycle
- things you can do to help manage violent individuals, and
- the key responsibilities of employees and employers in the event of an incident.
Average completion time for this online course is 95 minutes.
- 100% Online Course - Complete your course quickly and easily online, no need to visit a classroom.
- Same Day Certificate - Upon completion your certificate will be sent to you.
- Learn at your own pace - We keep a record of how far you've progressed with your course, so you can complete it whenever you prefer.
- For non-webcam courses any browser other than Internet Explorer or Edge.
- For any webcam courses we recommend Google Chrome or Firefox.
- On iPhone the system update needs to be above IOS11. Chrome for Android and Safari for iPhones.
Once successfully completed, learners will be issued with a Certificate of Completion for the online Workplace Violence and Aggression in Healthcare course. Certificates are issued by TCP Training Pty Ltd (RTO ID 91118). Certificates are emailed to students.
PLEASE BE AWARE Students are NOT completing a nationally recognised unit of competency, and students will NOT be awarded with a Statement of Attainment after completing this course.
- How do I get my Certificate?
Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- System Requirements & Key Facts
How do you get access to the course material? Once you log onto your learner portal, your course will be there. All you need to do is click START.
Do you need to download any software? No, just log in with your desktop or iPhone and you can start it straight away!
When does access expire? You will need to complete the course within 3 months of the original booking date.
Can you use Windows, Mac, Android and iPhone? YES, you can use all software.
Are there any tests and what type of tests are they? Within the course, there is interactive modules, multiple choice and videos.
Are there any pre-requisites? NO
How do I get my certificate? Once you've successfully completed your course, you will be automatically emailed your Certificate of Completion.
- What do I need to start learning?
Nothing! All you need is a computer or laptop. The latest versions of Chrome or Safari are recommend.
- Why learn online?
Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.
- Can Centrelink pay for me?
What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.
- Can I pay my package in installments?
Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!
- What if I have trouble with written/spoken english for a Course?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.
- What payment methods do you accept?
Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.
- When is my booking confirmed?
Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.