Construction Course FAQs

Learn more about White Card, Traffic Control, Advanced Construction and Online Skills Courses with TCP Training.

General

In Australia, course fees are tax deductible if they are directly related to your current job, either maintaining or improving the skills required or being a condition of your employment. The course must be linked to your current employment and not just for future job opportunities. Expenses reimbursed by your employer are not deductible, and you can only claim for out-of-pocket costs.

For definitive guidance, please consult a tax professional or refer to the Australian Tax Office (ATO) website to ensure compliance with tax regulations.

When is my booking confirmed?

Your booking is confirmed once we receive full payment of course fees. Unfortunately there are rare occasions where the course will sell out prior to you finalising payment. In this situation a member of our customer service team will get in contact to organise an alternate training date.

What are your payment methods?

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

Can I pay my package in installments?

Unfortunately we cannot offer this service, full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

I want to book in multiple staff and/or want a company invoice?

We can book multiple people at once and create company invoices, even for individual students. Please just email our bookings team – bookings@tcptraining.com.

Please include the following information; the course, location and date you wish to enroll them in, full names and unique emails of those who will attend and the company's legal name, address, ABN and contact.

What if I have trouble with written/spoken english?

Each course has a different interpreter requirements, please check before booking. If unsure, please call our staff on 02 9232 1010.

For full policy, please see our Terms and Conditions.

You must have a basic understanding of English to sit the course.

Can Centrelink pay for me?

What you need to do is register with your local Job Network Agent. Your Employment Consultant will make the booking with us on your behalf and arrange payment with us directly. Unfortunately Centrelink does not pay directly.

Curso White Card NSW

E se meu cartão for perdido, danificado ou destruído?: Você pode preencher um formulário de solicitação (Substituição do Cartão de Indução para Construção da SafeWork NSW, número do formulário ACC06) e enviá-lo para a SafeWork NSW com a taxa associada de $30, juntamente com a comprovação dos detalhes do treinamento, identificação e uma declaração estatutária assinada. Mais informações podem ser encontradas no site da SafeWork NSW ou pelo telefone 131 050.
Este é um "Green Card" ou "White Card"?: Anteriormente, os participantes que concluíam o curso de Indução WHS recebiam um “green card”. Com as mudanças na legislação, os participantes agora recebem um “white card”.
Posso usar esta qualificação em toda a Austrália?: A partir de 1º de setembro de 2012, o Curso White Card NSW General Induction Card é reconhecido nacionalmente.
Qual é a validade do White Card?: Este cartão não expira; no entanto, se você não trabalhou na construção civil por 2 anos ou mais, o SafeWork NSW recomenda participar de um curso para atualizar suas habilidades e conhecimentos.
Preciso trazer EPI?: Não, você não precisa trazer nenhum EPI, apenas você mesmo e seu documento de identidade. Se você estiver procurando por algum EPI, temos botas com biqueira de aço em quantidade muito limitada que podem ser adquiridas em nossa unidade no centro de Sydney.
Você está registrado no CRICOS?: Não estamos registrados no CRICOS; no entanto, o Curso White Card NSW está isento de registro no CRICOS, o que permite que portadores de visto de estudante participem deste treinamento.

Online Courses

Why learn online?

Our online courses enable you to gain the skills and certification you need anywhere - even in the comfort of your own home. Our course content and learning management system is industry-leading, enabling you to achieve best results first time.

What are the pre-requisites for this course?

There are no pre-requisites for completing the course and students do not require a USI number.

What do I need to start this course?

All you need to start is a computer, laptop, tablet or phone and the latest versions of Chrome, Firefox or Safari.

What are the system requirements?

This Online course enables you to gain the skills and certification you need fast. The course content and learning management system is industry-leading, ensuring you have a great online experience with no need to download any software.

To complete your online course you will need the following resources -

PC or Mac Computer, Tablet, iPad, iPhone or Android phone
Internet connection
Internet browser (see below)
Speakers or headphones

Once you have enrolled we supply you with access details to login to your learner portal so you can start straight away and have 3 months to finish the course.

The Online course is a mixture of interactive modules, multiple choice questions and videos. You don't have to complete the course all at once, and can pause it so you can pick up where you left off later.

What smart devices can I use?

The following smart devices and browsers can be used to complete your Online course -

Windows and Mac Computers, iPads, Tablets, Android and iPhones can all be used to undertake online courses.
On computers and tablets, the latest version of Chrome, Firefox or Safari is recommended. Microsoft Edge is not currently supported.
On iPhone the system needs to be iOS11 or higher and we recommend using Safari.
On Android phone we recommend using Chrome.

How am I assessed?

Students will be assessed through the use of online workbooks to confirm knowledge has been achieved and are provided unlimited attempts to complete the Online course.

This Online course combines plain English, videos, photos, and questioning to ensure all learners can have the best possible chance at comprehending the required knowledge and skills.

Please Note: if you require accredited training or a Statement of Attainment for the workplace, you should check with your employer or industry body to confirm this Online course is accepted prior to enrolment. We do not offer refunds to students who did not realise they needed an accredited certificate.

How do I get my certificate?

Once you've successfully completed your course, you will be emailed your Certificate of Completion straight away.

Traffic Control

Do I require a White Card for this training?

Participants are not required to have a White Card for their training, however, it is recommended

Are you registered with CRICOS? Does that matter?

TCP Training is not registered with CRICOS however, the Traffic Controller Combo course is subject to CRICOS requirements. Please note, student Visa's cannot complete the combo course. For other Visa's, we recommend contacting Affrim training to check, or searching for a CRICOS registered RTO -https://cricos.education.gov.au

When do I get my licence?

Once a student completes their final practical assessment successfully, the SafeWork NSW TCWT Card can take up to 6 weeks to arrive in the post from SafeWork NSW.

How long is my Statement of Completion (SOC) valid for?

A Statement of Completion (SOC) is valid for 90 days. This allows individuals to work & gain experience within this time period. Note your SOC must be in date to undertake the practical assessment on a live worksite.

What happens if my Statement of Completion (SOC) has expired?

If your SOC has passed its 90-day period of validity, you can no longer use this for work purposes and finalise your assessment. Please contact SafeWork NSW via email - tacs@safework.nsw.gov.au.

To consider an SOC extension for each applicant the request must be sent from the applicant. The applicant should provide the following details:

Fulle Name
Date of Birth
Screen shot which shows the course, applicant details, the RTO and expiry date
Detail what prevented the applicant completing the assessments and if approval is granted what action will they take to complete the assessment within 30 days

How long is my licence valid for?

The SafeWork NSW TCWT Card is deemed as a Perpetual Licence. For more information related to the SafeWork NSW TCWT Card, please visit SafeWork NSW Website.

What if my licence has been lost or stolen?

Please contact SafeWork NSW on 13 10 50 or email licensing@safework.nsw.gov.au.

What can I do as a Traffic Controller?

Traffic Controllers gain the skills & knowledge to stop/direct road users using a stop/slow bat and understand stopping sight distances. We offer the Combo course which can increase your prospects of employment.

What can I do with Implement Traffic Control Plans?

Individuals will gain the ability to set up and close down traffic control devices & signage according to a nominated TCGS/TCP, to WHS and legislative requirements. This training is suited to those who have Traffic Controller experience and wish to further their career within the traffic control/management industry.

White Card NSW

How much does the White Card Course cost in Sydney?

The TCP Training White Card Course in Sydney is $119 per person. This includes your required training, assessment, course materials and required course documentation after successful completion.

Payment can be made at the time of booking using either a credit card, EFTPOS or cash. Invoices and acceptance of company cheques is by prior arrangement only.

We do not offer payment installments and full payment of course fees are required at the time of booking. The good news is that we try to always offer value for money and keep course fees affordable, so you know that you are always getting good value, especially with our package deals which offer reduced prices!

How long does the White Card Course take?

The course runs for approximately 6 hours plus breaks. Students must attend the required face-to-face training session and complete the assessment activities.

Is this White Card Course online or face to face?

This is a face-to-face White Card Course delivered at TCP Training locations across Sydney and NSW. Students attend a classroom session with a trainer and complete the required training and assessment activities in person.

What ID do I need to bring?

You must bring 100 points of original physical identification. Digital copies, photocopies, photos and certified copies are not accepted.

What happens if I forget my ID?

You may not be able to complete the course if you do not bring the required 100 points of original physical identification. Check your ID requirements carefully before attending.

Can I work straight after completing the course?

Once you are deemed competent, you will receive a Statement of Training that is valid for 60 days. This allows you to go onto a construction site while SafeWork NSW posts your physical White Card.

Do I receive my physical White Card on the day?

No. Your physical White Card is posted by SafeWork NSW to your address. After successful completion, you receive a Statement of Training that can be used for up to 60 days while you wait for the physical card.

Does a White Card expire?

A White Card does not expire. However, a refresher may be recommended if you have not worked in construction for two or more years.

Do I need to bring PPE?

No. Students are not required to bring their own PPE to complete the TCP Training White Card Course.

Can international students complete the NSW White Card course?

TCP Training is not CRICOS registered. The NSW White Card Course is exempt from CRICOS registration, and eligible student visa holders may undertake training.

What if I have trouble with written/spoken english?

Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions. For example, Forklift training requires students to complete all assessments in English.

If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.

Is the NSW White Card recognised Australia-wide?

White Cards are generally recognised across Australia, although you should check any specific workplace or state requirements before starting work.

How do I book multiple staff?

TCP Training can assist with staff and group training enquiries. Visit the Staff Training page or contact the team to discuss your requirements.

White Card WA

What if my Card is lost, damaged or destroyed?

To replace your construction induction or blue card, first locate the registered training organisation (RTO) that issued it by checking the construction induction training card database. Contact the RTO directly for a replacement.

If the issuing RTO is no longer operating, find your statement of attainment for course CPCCWHS1001 and present it to another RTO, who may be able to re-issue the card. Contact the new RTO for fees and application details.

If you can’t find your RTO, card details, or statement of attainment, you will need to retake the construction induction training.

Can I use this qualification Australia-wide?

As of the 1st of September 2012, the Construction FAQs General Induction Card is recognised nationally.

Is this a "Green Card" or "White Card"?

Previously, participants who completed the WHS Induction course were issued with a “green card”. With legislation changes, participants are now issued with a “white card”.

How long is the White Card valid for?

This card does not expire, however if you have not worked on a construction for 2 years or more, Department of Energy, Mines, Industry Regulation and Safety recommends attending a course to update your skills and knowledge.

Do I need to bring PPE?

No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.

Are you registered with CRICOS?

We are not registed with CRICOS, however the Construction FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training

White Card VIC

What if my Card is lost, damaged or destroyed?: You will have to contact WorkSafe VIC - https://www.worksafe.vic.gov.au.
Can I use this qualification Australia-wide?: As of the 1st of September 2012, the Construction FAQs General Induction Card is recognised nationally.
Is this a "Red Card" or "White Card"?: Previously, participants who completed the WHS Induction course were issued with a "red card". With legislation changes, participants are now issued with a "white card".
How long is the White Card valid for?: This card does not expire, however if you have not worked on a construction for 2 years or more, WorkSafe Victoria recommends attending a course to update your skills and knowledge.
Do I need to bring PPE?: No, you are not required to bring any PPE, only yourself and your ID. If you are looking for some PPE, we have very limited steel cap boots that can be purchased from our Sydney CBD location.
Are you registered with CRICOS?: We are not registed with CRICOS, however the Construction FAQs is exempt from CRICOS registration, therefore Student Visa Holders are able to undertake this training